What employers and job seekers ask us most.
Clear expectations build better working relationships. If your question is not answered here, speak directly with our team.
How do I request a worker?
Submit the short staffing request. An agency team member will contact you to clarify duties, location, schedule, experience and timing before candidates are shortlisted.
Does registration guarantee a job?
No. Registration makes your profile available for suitable opportunities. Every vacancy has requirements and employers make final hiring decisions with agency guidance.
How are candidates assessed?
Assessment may include profile and CV review, interviews, experience checks, references and role-relevant document verification. The checks used depend on the position.
Can I request a replacement?
Returning employers can submit a replacement request from their workspace. Eligibility depends on the agreed placement terms and the circumstances recorded by the agency.
Will employers see identity documents?
Sensitive documents are not openly shared. Employers receive only relevant, agency-approved information and candidate information is shared according to consent and recruitment need.
How will Double M contact me?
Only through official contact details published on this website or messages tied to your secure account. Be cautious of anyone promising a job or requesting payment through unofficial channels.